All Announcements

Survey Archival & Management Enhancements

πŸ˜ƒ Engagement

This update introduces Survey Archival, giving you better control over the survey lifecycle while ensuring cleaner workflows and preventing unintended participation in inactive surveys.

What’s New?

  • Archive and unarchive surveys directly from the survey actions menu.
  • Archived surveys are moved out of the active workflow.
  • New tab-based view (Active & Archived) for improved organization.
  • Easily access via the 3-dot menu next to the Create Survey button.

Archiving a Survey: When a survey is archived:

  • It cannot be opened or edited.
  • Participants cannot take the survey.
  • Any in-progress responses are immediately stopped.
  • All associated notifications and homepage actions are removed.

This ensures archived surveys are fully inactive and do not impact ongoing processes.

Unarchiving a Survey: When a survey is unarchived:

  • It returns to its previous state (Draft / Scheduled / Live).

Additional behaviors:

For Live Surveys:

  • Notifications are not automatically re-triggered.
  • Manually send reminders from the Notifications tab.

For Scheduled Surveys:

  • If the scheduled time has already passed β†’ cannot resume automatically.

You can:

  • Cancel the schedule.
  • Manually relaunch the survey.

Important Notes:

  • Archiving is enforced across all survey stages.
  • In-progress responses are invalidated immediately upon archival.
  • Prevents unintended data collection and ensures consistency.